Returns & Exchanges
At Ome, we want you to love every piece in your home, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your purchase doesn't perfectly fit your space, we are here to help simplify the return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any old labels.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing